1. Introduction

Nouvelle Vague (“we”, “us”, “our”) is committed to protecting the privacy of the personal information of its website users. This Policy explains what data we collect, how we use it, and your rights as a user.

2. Information collected

We collect the following data:

a) Information provided voluntarily

• Email address (newsletter subscription)

• Login information (if you create a user account)

• Name, address, payment information (when making a purchase)

• Information provided as part of a customer service initiative

b) Information collected automatically

• Browsing data (cookies, pages visited, session duration)

• IP address and device type

• Anonymized statistics to improve the site

c) Third-party applications that can collect data

According to the integrated tools:

• Shopify (hosting and transactions)

• Newsletter platform (e.g., Klaviyo, Mailchimp, or Shopify Email)

• Traffic analysis tools (e.g., Google Analytics, Meta Pixel)

3. Use of information

We use your data to:

• Manage your account and your orders

• Sending you our newsletter (with consent)

• Improve your experience on the site

• Ensuring site security and preventing fraud

• Comply with our legal and tax obligations

4. Information sharing

We never sell your personal information.
We can only share your data with:

• Shopify (e-commerce platform)

• Delivery services

• Secure payment gateways

• Newsletter providers

• Traffic analysis tools

All these services use protocols that comply with security standards (PCI-DSS, GDPR equivalent, etc.).

5. Data retention

We retain your data for as long as necessary:

• For the duration of your account

• For tax reasons (orders)

• Until you unsubscribe from the newsletter

6. Your rights

Under the laws applicable in Quebec, you have the right to:

• Access your data

• Correct or update your information

• Request the deletion of your account

• Withdraw your consent to the newsletter

• Request to stop the use of certain data

To exercise your rights: bonjour@nouvellevague.ca

7. Data Security

We take reasonable measures to protect your information:

• Encryption via SSL

• Secure Shopify hosting

• Access is limited to authorized employees.

8. Changes to this Policy

We may update this Policy at any time. The date of the update will be indicated at the top of the document.